Refund and Exchanges, or Questions?
Do you offer refunds?
Once a item is bought, there are no returns/exchanges/refunds
Most of these are vintage items and for all our customer's sakes, we don't want to risk the chance of return damage as has happened in the past.
Please if you are uncertain with the item's condition for any reason, prior to official purchase of the item contact us through IG/ our 'Contact Us' button on our website as we are happy to help you on your 'magical purchasing journey'
I have a photoshoot/event and wish to rent a item on here. Is that possible?
Unfortunately as much as we wish to, due to the risk of the item being damaged and many of these items being near one of ones at this point due to their vintage rarity, we do not do rental in order to maintain a quality control standard for our shop as much as humanly possible. (Good luck with the photoshoot/ event though :)
Do you ship outside of the US?
We do :) Please do let us know through messages and we will get to you as soon as possible within 3 business days (as of 02/28 at the moment we are still trying to figure out how auto shipping for international orders work as we are accustomed to manually doing the process ourselves.